Terms of Service

1Acceptance of Terms

By downloading, installing, or using Lumis Paw, you agree to be bound by these Terms. If you do not agree to these Terms, do not use the app. We reserve the right to update these Terms at any time. Continued use of the app after changes constitutes acceptance of the revised Terms.

2Description of Service

Lumis Paw is a pet food safety checker for dogs and cats. The app allows you to search for food items and check whether they are safe, potentially harmful, or toxic for your pet based on their species, weight, and known allergens. The app also lets you save pet profiles, maintain a search history, and save favorite food items.

3AI-Generated Content Disclaimer

The food label scanning feature uses artificial intelligence (Google Gemini) to extract and identify ingredient text from photos. AI-generated results may contain errors, omissions, or mistranslations. Always verify scanned ingredients manually before making dietary decisions for your pet.

Lumis Paw is not responsible for any harm resulting from inaccurate AI-generated ingredient identification.

4Account Terms

• You must provide a valid email address to create an account.
• Each account is intended for use by a single individual.
• You are responsible for maintaining the security of your account credentials.
• You must provide accurate and complete information when creating your account and pet profiles.
• You are responsible for all activity that occurs under your account.
• You must notify us immediately of any unauthorized use of your account.

5Subscription Terms

Free Tier: All users have access to a free tier that includes up to 10 food safety searches per day, 5 label scans per day, 1 pet profile, health reminders, cloud sync, and dosage warnings.

Pro Tier: A paid subscription that unlocks unlimited searches, unlimited scans, unlimited pet profiles, allergen matching, and additional features.

• Subscriptions are billed on a recurring basis (monthly or annually) and auto-renew unless cancelled.
• Payment is processed through the Google Play Store.
• To cancel your subscription, use the subscription management in your Play Store settings. Cancellation takes effect at the end of the current billing period.
• Refunds are handled by Google in accordance with their refund policies. We do not issue refunds directly, except as required by applicable law.
• We reserve the right to change subscription pricing. Existing subscribers will be notified in advance of any price changes.

6Acceptable Use

You agree not to:

• Use the app for any unlawful purpose.
• Attempt to reverse engineer, decompile, or disassemble the app.
• Scrape, copy, or extract data from the app's food database.
• Interfere with or disrupt the app's infrastructure or services.
• Create multiple accounts to circumvent free tier limits.
• Share your account credentials with others.

7Intellectual Property

The Lumis Paw app, including its design, code, food safety database, icons, and all other content, is the intellectual property of Lumis Paw and is protected by applicable copyright and intellectual property laws. You may not reproduce, distribute, or create derivative works from any part of the app without our prior written consent.

8Limitation of Liability

To the maximum extent permitted by applicable law:

• Lumis Paw is provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied.
• We do not warrant that the food safety information is complete, accurate, or up to date.
• We are not responsible for any harm to your pet resulting from dietary decisions made based on information provided by the app.
• In no event shall Lumis Paw be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the app.
• Our total liability for any claim arising from or related to these Terms or the app shall not exceed the amount you have paid us in the 12 months preceding the claim.

9Termination

We reserve the right to suspend or terminate your account at any time if you violate these Terms or engage in conduct that we determine, in our sole discretion, to be harmful to other users, us, or third parties. Upon termination, your right to use the app ceases immediately. You may also delete your account at any time by contacting us.

10Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Republic of Serbia, without regard to its conflict of law provisions. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of the Republic of Serbia.

11Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

12Contact Us

If you have any questions about these Terms, please contact us:

Lumis Paw
Email: support@lumispaw.com
Republic of Serbia